Managed IT for businesses in Poznań, remote, with published pricing.
We don't have an office in Poznań. We work remotely from our head office in Świebodzin, about 97 km away as the crow flies, and come on site for planned projects. For many businesses that's enough; for some it isn't.
- from Świebodzin as the crow flies
- approx. 97 km
- ongoing support model
- remotely
- helpdesk outside the subscription
- PLN 220/h
Lubuskie rates, big-city standards.
Our prices are set for the Lubuskie market. All packages, hourly rates and surcharges are published, so comparing us with a Poznań provider takes a few minutes.
See pricingWhat remote support covers.
The same elements described in our packages, just without day-to-day visits.
- unlimited remote helpdesk tickets, subject to fair use
- monitoring of workstations and servers with alerts
- system and application updates
- Microsoft 365 or Google Workspace administration
- backup checks and a monthly report
When a remote provider is a bad idea.
If most of the work needs someone physically at the equipment, for example lots of devices on a shop floor, frequent cabling changes or production printers, a Poznań-based company will be a better fit. We'll tell you so during the review, before you sign anything.
One round of calls, Clear priorities and accountability.
Workers need not determine whether the problem concerns a computer, account, network or application. The application goes to helpdesk and NexaIT diagnoses the cause and coordinates the system manufacturer, internet operator or equipment supplier if necessary. We save responsibility for the range of other suppliers before taking off.
Priority is due to the impact of the event on the company. We treat the problem of one person with bypass, or the lack of access to the system for the entire team. Response time means starting a diagnosis, not promising to remove any failure at the same time.
Each call leaves a history of the actions carried out. Thanks to this, with the next technical problem, he sees earlier decisions and configurations, and the owner of the company can check what subjects return. Repeated reports go to the improvement plan instead of being solved each time from the beginning.
The acquisition of IT in Poznań, mostly without a visit.
We can start inventory of accounts, licences, managed devices, domains and cloud services remotely. The existing provider transfers access via protocol, and we check copies, monitoring, updates and administrator accounts. The elements that need to be viewed on the spot are grouped into one planned visit.
After the start stage, the company receives a list of environment, risks and recommended activities. We do not automatically exchange tools just to standardise the brand. First, we stabilise the operation, and we plan to invest where they reduce the risk or cost of living.
Domains, licences and corporate accounts remain under customer control. We create named administrative access and limit the use of common passwords. The termination procedure shall include the transmission of the current documentation, accounts and information needed by the next maintainer.
How we start working togetherMicrosoft 365, Google Workspace and backup, as part of daily care.
We administer accounts, groups, permissions and basic security settings in the agreed range. Engaging multi-component authentication, organising administrator accounts and the procedure for receiving access after completion of work are usually more important than another protection application.
We plan copies of the data according to the need to reproduce, not the product name itself. We determine which data is critical, how long to be stored, and who responds to the error. For copies of servers and the most important data, we plan a playback test and save the result.
Mail and file migrations are separate projects if they go beyond the current administration. Before the change, we determine the source, the scope of the data, the test accounts, the method of verification and the withdrawal plan. Cloud service licences shall be shown separately from the price of implementation works.
How to compare offers, So the price would mean the same thing.
Comparing IT outsourcing in Poznań, it is worth checking not only the subscription price. Support hours, the definition of response time, the number of engineering work in the package, visiting rules, licences, backups, reporting and project settlement are important. A low-cost offer may only include submissions and more expensive monitoring and administration.
At NexaIT we publish starting rates, and the individual offer indicates elements in the price and beyond. If after a free review it turns out that you need a permanent presence on the spot, we will say so before signing the contract.
It is also worth determining who the documentation, administrative accounts and configurations belong to after the conclusion of the contract. The customer should be able to switch suppliers without losing access to his own environment. This condition is included in the transfer procedure already at the beginning of the cooperation.
Packages and full price listConditions of good remote service, determined before the first failure.
Secure remote access, the current list of devices and the contact person on the client side allow you to begin the diagnosis without searching for basic information. We also determine who can approve the change, restart the service or access to the application manufacturer. We do not ask employees to install random tools on their own.
For devices that cannot be handled remotely, we save the basic instruction and the visit plan. The company knows which activities can safely be performed on site and which require technique. This is particularly important for several locations or working outside the standard office hours when the notifier and the trial owner do not work in the same place. In the instructions we also provide the data needed for effective escalation and the appropriate notification channel. We are also identifying a person who can approve the follow-up.
Questions from businesses in Poznań.
Do you visit businesses in Poznań?
Yes, for planned work: implementations, cabling and Wi-Fi surveys. Travel is charged at PLN 1.50 net per kilometre both ways, and we confirm the amount before we set off. Day to day, we work remotely.
Is the free IT review available to businesses in Poznań?
Yes. The review is online, so your location doesn't matter. We check backups, access, network, email, licences and security, and after the meeting you receive a three-priority scorecard.
What does a remote IT takeover look like?
Most of the inventory, access takeover and monitoring set-up is done remotely. If something needs someone on site, for example documenting a network rack, we plan one visit at the start.
Free · 60 minutes online · no obligation
An IT review, not a sales call.
- You talk to an engineerOnline, by video call. Not with a salesperson. We don't install or change anything.
- We check 8 areasBackups, access, network, email, server, licences, protection and KSeF readiness.
- You get a scorecardThree priorities on one page, emailed after the meeting. Yours to use however you like.
We don't use a contact form. We answer the phone and reply to emails.