IT support for businesses in Zielona Góra with on-site visits and transparent pricing.

We have no office in Zielona Góra. We support businesses in the city from the only base of NEXAIT sp. z o.o. at ul. Jeziorowa 2 in Świebodzin, which is about 44 km from the centre of Zielona Góra via the S3. Zielona Góra is one of the cities where we regularly work on site, alongside Świebodzin, Sulechów and Gorzów Wielkopolski.

The company is run by two partners, each with more than ten years of experience in IT. Bartosz Wróblewski handles networks, servers, security and ongoing support, and Jakub Mazurek automation, data and ERP systems. They are directly responsible for your support, not a salesperson.

Subscription IT support means a single ticket channel for staff, device monitoring, backup checks and responsibility for accounts, e-mail, the network and servers within the scope set out in the contract. The business does not have to look for a separate contractor for every fault.

We come on site when the work requires access to the equipment: cabling, replacing a switch or access point, a Wi-Fi survey, installing a server or an inventory when taking over an environment. Before setting off, we collect the device model, photos of the cabinet or workstation, the symptoms and the change history.

Where possible, we prepare configuration and updates in advance. The technician arrives with a defined task, a list of the parts needed and a way of checking the result. After the visit you get a summary of the work done and a list of items that need your decision.

If diagnosis on site reveals a new scope, we do not extend the work without your confirmation. It is worth collecting small physical tasks and combining them into one visit, because travel is billed per trip, regardless of the number of issues.

The more that can be done from the admin panel, the less often someone needs to drive over from Świebodzin. That is why, when tidying up the network for a business in Zielona Góra, we suggest centrally managed devices: a router with a firewall, switches and access points visible in one panel together with their configuration and alerts.

Changing the guest password, a separate network for cameras or terminals, or VPN access for an employee then becomes remote work. What is left for the site is the hands-on work: cabling, mounting access points and a coverage survey that shows where the signal is too weak.

We price a simple office Wi-Fi configuration at PLN 350-850 net, and a structured cabling point from PLN 242 net. A managed network split into zones is billed by the hour once we have assessed your needs.

The START IT package for 1-5 workstations costs from PLN 1,190 net per month, with a support window from Monday to Friday, 9:00-17:00. In this package we pick up a critical ticket within 4 business hours. BUSINESS IT for 6-20 workstations starts from PLN 2,490 net, has an 8:00-18:00 window and a response time of 1 business hour for critical tickets.

For businesses with 21-50 workstations we offer PROFESSIONAL IT from PLN 5,490 net per month, with one on-site visit per quarter and a quarterly backup restore test. In every package, response time means picking up the ticket and starting diagnosis. The service restoration target is set out separately in the contract.

Outside the subscription, helpdesk costs PLN 220 net per hour, and specialist administration and configuration PLN 280 net. Licences, hardware and larger projects are separate items, so you can compare the package price with other offers on the same terms.

A backup is only useful once you know what it covers, who gets the alert and what a restore looks like. We agree the scope of data and the expected time to restore it, monitor that backups run and plan tests. Separately, we tidy up administrator access, multi-factor authentication and the removal of permissions for people leaving the business.

For e-mail, servers and cloud services we record the account owners and billing details. The business should not depend on a former employee's private address or a password known to one person. The documentation belongs to you, and we update it whenever there are significant changes.

For each type of alert, we agree who responds: to a failed backup, missing updates, a disk running out of space or an unavailable device. The report shows the actions taken and the items that need a business decision.

Not every business in Zielona Góra needs an ongoing contract straight away. We can carry out an e-mail migration, a network tidy-up, a server replacement or a security audit as a separate project with a scope, a price and acceptance criteria.

Sample starting prices from our price list: Microsoft 365 implementation for up to 15 users from PLN 3,500 net, Google Workspace for up to 15 users from PLN 3,200 net, data migration up to 500 GB from PLN 3,000 net. Payment for a project is split into two parts: half on order, half on acceptance.

After acceptance, we agree the terms of ongoing maintenance separately. If the project shows that ongoing support makes sense, we prepare a subscription offer based on the documentation already collected.