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Team conversations in threads instead of private messengers, video meetings without accounts at an outside provider, and an online training room. We also say when a new chat app would only add one more window.
In many companies, the team talks in a messenger everyone has on their private phone. It works until an employee leaves with the history of arrangements with a customer, or until someone sends personal data to a group that includes people from outside the company.
A company chat solves this only if the team actually moves to it. That is why deployment starts with agreeing which conversations happen there, who creates channels and how long you keep the history, not with installation.
Video meetings are a separate matter. Their quality depends more on the server's connection and the number of participants than on the application itself. We check hardware requirements and bandwidth before deployment, so that the first board meeting is not a load test.
With some vendors, the free edition limits push notifications or the number of users who receive them. We show this cost before the decision, because without notifications a chat app will not replace the phone.
We check whether the free edition has a limit on accounts or on the messages the team can see in the history. A limit discovered after six months ends in a rushed migration.
A chat app that receives notifications from the helpdesk, monitoring and sales replaces several mailboxes. We agree what should go there.
A lighter video tool is enough for team conversations. A training room with a whiteboard and breakout rooms has much higher server requirements.
Video sends a lot of data in both directions. A server in the office with an asymmetric connection is often a worse choice than a server in a data centre.
Every description of features, licences and limits comes from the vendor's materials, read on 2 October 2026. For each application we add our assessment of when it fits. We make the final choice after talking about your case.
A good starting point for most companies
A team chat app in which conversations are organised into threads.
Our assessment: All the code is open, and the only significant cost for a larger team is the mobile notification plan, known before deployment.
A good starting point for most companies
Video conferencing in the browser, which can be run on your own server.
Our assessment: Internal meetings without accounts at an outside provider. We check the server's bandwidth before going live.
We deploy it when it fits the case
A virtual classroom for online training with a whiteboard, presentation and breakout rooms.
Our assessment: It makes sense for companies that run training regularly. A lighter tool is enough for ordinary meetings.
If the company already has a chat app in its office suite and the team uses it, a new system usually adds yet another place with messages. In that situation we help tidy up what is there and do not propose a deployment.
Your own chat app makes sense when there's a specific reason: data must not go to an outside provider, the team works on a network without internet access, or the chat should collect notifications from systems running on your servers.
Channels, who creates channels, how long the history is kept and rules for guests from outside the company.
Choosing a server for the number of users and video. For meetings, we check bandwidth before installation.
A separate environment, HTTPS, user accounts and, if the edition allows it, shared sign-in with other applications.
Configuring notifications within what the chosen edition provides, and testing on phones with different systems.
Backup of the database and files outside the server, updates in a maintenance window and support for the team in the first weeks.
The server, domain and vendor licences are in your company's name. We record response time and fix time separately in the contract, and state the restore time after a test. Service terms
Largely yes, if the team agrees which matters it handles in channels. E-mail stays for contact with customers and formal correspondence.
Yes, through a link in the browser. We set who can create meetings and whether guests wait to be admitted by the host.
That depends on the application, the number of simultaneous meetings and the connection. The vendor's requirements are a starting point, and we check the real capacity with a test before acceptance.
Some vendors require permission to use the product name when describing paid services. Until we have it, we do not name them on the website. In a conversation we can discuss any tool you are considering.
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